Receptionist & Administrative Assistant at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Receptionist & Administrative Assistant

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 
  • We are seeking a professional, organized, and proactive Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in shaping our customers' experience while providing essential administrative support to our production and procurement departments.

KEY RESPONSIBILITIES

  • Visitor Management: Receive all visitors and customers warmly and direct them to the appropriate department or personnel.
  • Switchboard Operations: Answer general phone inquiries in a professional and courteous manner; direct calls to the appropriate staff members.
  • Information Management: Reply to general information requests with accurate information and maintain a high standard of communication.
  • Operational Support: Proactively follow up on Local Purchase Orders (LPOs) and assist with Building Assembly tasks as required.
  • Issue Resolution: Resolve customer queries within a 24-hour window to ensure high levels of satisfaction.
  • Reception Maintenance: Ensure the reception area is attended to at all times and maintained in a neat, professional state.
  • General Duties: Perform any other duties as assigned from time to time to support the team.

Requirements

QUALIFICATIONS & SKILLS

  • Experience: Previous experience in a front-desk or administrative role.
  • Communication: Excellent verbal and written communication skills.
  • Problem Solving: Ability to resolve customer issues quickly and effectively.
  • Technical Aptitude: Comfort with following up on procurement documents (LPOs) and physical assembly tasks.
  • Professionalism: A polite, helpful demeanor and a well-groomed appearance.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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