Relationship Manager, Sahl Banking - Kipande House at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

 

Relationship Manager, Sahl Banking - Kipande House

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldBanking 

KEY RESPONSIBILITIES:

  • Managing and leading customer relations, both corporate and Retail.
  • Shari’ah compliant product sales and other cross sales of other basket products as per targets
  • Liaison with Relationship teams and Retail Branch network to grow the business
  • Risk Management to mitigate losses e.g. Frauds and revenue leakages.
  • Training and development of branch staff
  • Proper Documentation and administrations of Shari’ah compliant portfolios, 
  • Managing PAR as per set targets.
  • Responsible for leadership, management, growth and maintenance of the SAHL book
  • Maintain and grow the existing SAHL customers through enhanced relationships 
  • Achieve the set targets in terms of numbers and values for both liabilities and assets
  • Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards

Experience:

  • Bachelor’s degree.
  • Islamic Banking Certification is added advantage.
  • 3 years’ general work experience
  • 2 years’ experience in Banking Operations
  • 2 years’ experience in Credit
  • 2 years’ experience in Sales & Relationships

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply

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