Scheduler at Solvo Global

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

 

Scheduler

  • Job TypeFull Time
  • QualificationKCSE
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

What We Need

  • Experience coordinating caregivers and managing daily schedules.
  • Ability to handle high‑volume calls, resolve issues quickly, and multitask effectively.
  • Strong administrative background: verifying timesheets, updating records, supporting payroll.
  • Advanced English: professional communication + accurate documentation.
  • Tech skills: CRM systems, ClearCare (or similar), Google Sheets, Microsoft Office.
  • Strong decision‑making in a fast‑paced environment.
  • Ability to manage stress and maintain professionalism.
  • Experience supporting recruiting tasks (interviews, screening, onboarding).
  • Ability to take on on‑call shifts when required.

Key Responsibilities

  • Answer calls and provide professional, friendly assistance.
  • Serve as liaison between caregivers, clients, and the Office Manager.
  • Receive and process referrals accurately.
  • Schedule and coordinate daily caregiver assignments.
  • Verify timesheets, update telephony records, and support payroll activities.
  • Maintain complete and updated caregiver personnel files in ClearCare.
  • Support general office tasks and administrative duties.
  • Assist with recruiting: interviewing, screening, scheduling, onboarding.
  • Handle on‑call duties as needed.
  • Maintain professionalism while multitasking under pressure.

Education & Experience

  • High school diploma or equivalent.
  • Ideally 2+ years of administrative or office experience.
  • 1+ year of experience as a Scheduler / Scheduling Coordinator.
  • Basic knowledge of medical terminology (preferred).
  • Strong communication and interpersonal skills.
  • Ability to work independently with sound judgment.
  • Strong organizational and multitasking abilities.
  • Fluent English: reading, writing, and speaking.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Solvo Global on www.linkedin.com to apply

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