Service Technician II at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...

 

Service Technician II

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationNairobi
  • Job FieldEngineering / Technical 

You might like this job if:

  • You believe electric mobility is the future and want to help scale it in Africa
  • You enjoy diagnosing and solving technical problems independently
  • You are comfortable working on high-voltage electric vehicles in operational environments
  • You want a clear growth path toward senior technical roles (L3/L4)
  • You thrive in a fast-paced, hands-on service environment

Roles & Responsibilities

  • Independently perform preventive maintenance and corrective repairs on electric buses
  • Diagnose and rectify common EV, electrical, and mechanical faults
  • Conduct fault-finding and basic diagnostics on:
    • Battery packs
    • Electric motors and inverters
    • Charging systems
    • Vehicle control systems
  • Accurately interpret wiring diagrams, fault codes, and service documentation
  • Use diagnostic tools and software to identify and resolve issues
  • Support breakdown recovery, roadside assistance, and field service activities
  • Record all work carried out, including fault findings, parts used, and corrective actions, in company systems
  • Escalate complex, recurring, or safety-critical issues to senior technicians and engineering teams
  • Support and guide Level 1 Service Technicians during service and repair activities
  • Follow all BasiGo safety procedures, particularly High Voltage (HV) safety standards
  • Maintain a clean, safe, and organised work environment
  • Perform any other reasonable duties required to support service operation

Required Qualifications & Experience

  • Diploma or Degree in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience).
  • Minimum of 2 years’ hands-on experience working on commercial vehicles (buses, trucks, cars, or industrial EVs).
  • Strong understanding of vehicle systems. Experience with electric vehicle (EV) systems is an added advantage.
  • Proven experience performing independent servicing, diagnostics, and repairs.
  • Familiarity with high-voltage vehicle systems and safe working practices.

Skills & Attitude

  • Self-driven, disciplined, and safety-conscious
  • Willing to learn new systems and technologies
  • Comfortable with physical, hands-on work in workshop and field environments
  • Flexible to work shifts, weekends, or extended hours when required
  • Strong sense of ownership and accountability

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to BasiGo on basigo.bamboohr.com to apply

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