Talent Management and Development Manager at Safal Group

The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited and conduct its business across Africa as the Safal Grou...

 

Talent Management and Development Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience7 - 10 years
  • LocationNairobi
  • Job FieldHuman Resources / HR 

Key responsibilities:

Learning & Development

  • Lead organisational development planning by aligning training and talent strategies with business objectives.
  • Partner with management to identify capability gaps and translate them into actionable learning priorities aligned with organizational priorities and competency frameworks, ensuring effective execution and evaluation of impact.
  • Oversee the design and delivery of training programmes, including onboarding and group-led initiatives, ensuring relevance and impact.
  • Drive continuous improvement by analysing training effectiveness, leveraging feedback, and introducing innovative learning methodologies.
  • Develop and maintain strategic tools such as the Training Matrix, annual Training Calendar, and Skills Matrix for Southern Region companies.
  • Manage the Learning & Development budget, ensuring cost efficiency and accurate reporting to the HR Head.
  • Promote a strong learning culture through modern techniques, digital solutions, and robust assessment practices.
  • Implement development infrastructure, including career paths, competency frameworks, curricula design, and critical learning interventions.
  • Track and report learning metrics to measure impact and drive continuous improvement.

Talent Management Deliverables

  • Execute BU-specific talent management strategies aligned with Group guidelines to strengthen leadership and functional capability.
  • Facilitate talent review sessions, ensuring consistency with Group methodology and engaging senior management in identifying and developing high-potential employees.
  • Support the implementation of Individual Development Plans (IDPs) and monitor progress to ensure development actions are achieved.
  • Maintain succession plans for critical roles, ensuring alignment with Group frameworks and readiness of identified talent.
  • Collaborate with senior management to identify talent gaps, translate business needs into development priorities, and implement targeted interventions.
  • Coordinate Graduate Trainee programs and other early/mid-career initiatives to build a strong talent pipeline for critical roles within the BU.
  • Act as BU liaison for Group talent initiatives (e.g., Talent Accelerator programs, Potential assessments), ensuring effective communication and participation.

Governance and Compliance

  • Ensure compliance with all legislative, regulatory, and Group governance requirements in Talent Management and Learning & Development
  • Maintain accurate records and reporting systems for audits and governance, ensuring adherence to Group standards.
  • Provide timely and comprehensive reports on training outcomes, budget utilisation, and talent development progress.
  • Drive digital adoption within the Talent Management and Development function by maximizing the use of existing systems and tools, ensuring optimal utilization, and identifying enhancements or process improvements to deliver efficiency and a better employee experience.

Project and Stakeholder Management

  • Scope, plan, and monitor development projects for training initiatives, ensuring milestones are achieved and stakeholders are engaged.
  • Build strong partnerships with line management and external learning providers to deliver value-driven development solutions.

Requirements

Qualifications required:

  • Minimum academic qualification: Bachelor’s degree in HR, Education, or related field.
  • Qualifications as an added advantage: Certification in training or instructional design (e.g., CIPD, ATD), Communication/Project Management is a plus.
  • Professional registration: IHRM/CHRP (desired)

Experience required:

  • General work experience (years): At least 7 to 10 years’ experience as a Trainer/Facilitator
  • Specific to the position (level/discipline/years): 7 or more years’ Talent Management and Learning & Development experience at a Supervisory Level
  • Industry: Manufacturing

Key competencies and skills:

  • Development and Design of outcomes-based training material 
  • Knowledge of a Learner Management System 
  • Experience and knowledge of E-learning Experience and knowledge of Sage 300 
  • Budgeting and proposal writing 
  • Strong writing skills
  • Ability to solve complex business problems.
  • Ability to build leaders at all levels.
  • Ability to implement competency models.
  • Ability to coach others and build organisational capabilities by aligning strategy, culture, practices and behaviour, and ensure that line managers recognize the value.
  • Ability to adjust and refresh competencies to meet the changing needs of the organisation.
  • Analysis & diagnostic skills.
  • Influencing and Facilitation skills.
  • Ability to establish trust, based on integrity.
  • Ability to collaborate to deliver value.
  • Reputation for discretion and sound judgment.
  • Strong Leadership ability.
  • Stakeholder/ relationship management.
  • Project management skills.
  • Change management skills. 

Language requirements:

  • English

Computer literacy:

  • MS Office packages
  • Sage 300 system experience

Personality profile:

  • Positive
  • Employee-centric
  • Fast-paced and prompt
  • Achievement-oriented
  • Energetic and Enthusiastic,
  • Self-motivated
  • Assertive
  • Team Player
  • Conscientious
  • Emotional Resilience
  • Sociable
  • Change embracer
  • Innovative
  • Mature
  • Driver
  • Customer service-driven.

Additional/specific work requirements:

  • Judgement and decision making - Actively influences critical decisions about learning and development strategic priorities, frameworks, processes and practices for the Business Unit.
  • Willingness to travel is essential. 

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Safal Group on safal.mcidirecthire.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Direct Sales Representative - Coast Region at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...   Direct Sales Representative - Coast Region Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Sales / Marketing / Retail / Business Development  KEY RESPONSIBILITIES Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank, or sales leads provided by the bank.     Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly Guidelines provided by the bank.     Guiding customers on how to fill in applications f...
Read more

Operations Customer Expert (Customer Service Representative) at Teleperformance Kenya

TP is a trusted partner to many of the world’s leading brands because our advanced business solutions help them deliver truly integrated, human-centric experiences while optimizing business processes and performance.   Operations Customer Expert (Customer Service Representative) Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 1 year Location Nairobi Job Field Customer Care  Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the ...
Read more