Call Center Agent at Riziki Source

Riziki Source is changing perceptions and expanding the representation of persons with disabilities in Kenya, which promotes their participation in policy-making processes and employment opportunities.We leverage technology to connect job seekers with various economic opportunities, helping them earn a decent livelihood while supporting employers to become d...

 

Call Center Agent

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

Key Responsibilities

  • Handle inbound and/or outbound customer calls professionally
  • Provide accurate information on products and services
  • Address customer inquiries, concerns, and complaints effectively
  • Maintain clear and professional communication at all times
  • Accurately capture and update customer information in systems

Role Requirements

  • Must be based in Nairobi
  • Strong verbal communication skills
  • Good command of English (spoken and written)
  • Not currently enrolled in school (fully available)
  • Available to work full-time (including shifts where applicable)

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Riziki Source on docs.google.com to apply

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