Motor Assessor at APA Life Assurance Company Ltd

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks ...

 

Motor Assessor

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma , Professional Certificate
  • Experience4 years
  • LocationNairobi
  • Job FieldInsurance 

KEY PRIMARY RESPONSIBILITIES

  • Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate.
  • Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers;
  • Perusing claim documents to confirm claim is in order while looking out for potentially fraudulent claims and liaising with external assessors to provide pointers to the investigators;
  • Organizing and regularly monitoring Project Plato Teams (3 teams) to ensure the company achieves savings from parts supply and invoice discounting. Maintaining Plato records and attending Plato group meetings;
  • Assessing and re-inspecting motor vehicles and meeting brokers and clients in the field over repair complaints and dispute resolutions;
  • Managing salvage duties;
  • Making regular visits to garages to check on ongoing repairs.
  • Participating in company CSR and brand building activities in liaison with other departments

Liaison with other departments

Advise on: _

  • vehicle types with high claim frequency or severity. 
  • Real repair costs and accident trends. 
  • Caution on underwriting vehicles with expensive or hard-to-source parts
  • Proper vehicle valuation

Customer service

  • Ensuring that all enquiries by clients and or stakeholders are responded to promptly and appropriately.

Management Information

  • Claims repair cost reports

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in automotive engineering or an equivalent
  • Diploma in Automotive engineering

JOB SKILLS AND REQUIREMENTS

  • Team Player
  • Technical knowledge in motor engineering and motor vehicle repairs
  • Diverse knowledge in motor vehicle trends and part sourcing
  • Investigative skills 
  • Client relationship management skills
  • Integrity

PROFESSIONAL QUALIFICATIONS

  • COP

EXPERIENCE

  • At least 4 years’ relevant experience in Insurance

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to APA Life Assurance Company Ltd on www.apainsurance.org to apply

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