Relationship Manager, Business Banking at United Bank for Africa (UBA) Kenya

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

 

Relationship Manager, Business Banking

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationMombasa
  • Job FieldBanking 

ROLES & RESPONSIBILITIES:

  • Business & Strategy Development
  • Develop and lead the implementation of the Business Banking
  • Segment strategy in line with the overall Retail Banking Strategy.
  • Ensure achievement of profitability targets through revenue maximization and prudent cost management.
  • Implement Country-wide go-to-market strategy for new initiatives, working with all relevant departments/ stakeholders to drive execution.
  • Product Portfolio Management
  • Drive sustainable growth and acquisition of new customers Business
  • Banking through development and maintenance of quality
  • products, propositions and solutions pertinent to the segment
  • Build and maintain productive and strategic relations with stakeholders to drive the development and delivery of business solutions and revenue growth for the Business Banking Segment.
  • Drive customer-led propositions for the Business Banking business by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers.
  • Manage an effective Business Banking customer’s loyalty program fornetworking and deepening of UBA Business Banking market penetration.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Knowledge;

Skills and Experience required for this Role

  • Bachelor’s degree from an accredited University preferably with a Major in Finance, Accounting, Marketing or Economics
  • Excellent interpersonal skills
  • Excellent communication and presentation skills
  • Organizing and planning skills
  • Information gathering, monitoring and analytical skills
  • Problem analysis and solving skills
  • Decision making skills

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to United Bank for Africa (UBA) Kenya on www.ubakenya.com to apply

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